FOJP Support Center

Welcome to the Support Center. Use the contact form below to report a technical issue or submit other inquiries concerning your online course. Additionally, you may search the Knowledgebase for an answer to many common issues or use the System Tune-up to verify that your computer meets the minimum requirements needed for a complete and enjoyable E-Learning experience .

Knowledgebase

Quick Tune-up

The following components are required for FOJP online courses. Click here for more details.

Component	Status
Flash Player
Adobe Reader
Sun Java
Internet Browser
Cookies
Pop-up Blocker
Internet Browser

Contact the Support Center

After you submit the following form, a member of the Support Center staff will respond to you by email or by phone. Email responses will occur from 8 a.m. to midnight EST, seven days a week, usually within four hours.

* = Required fields

Contact Information

First Name*

Last Name*

Email*

Phone*

Physician ID # -or-
Resident Login -or-
Nurse ID #

Course Information

Course Title

Please describe the problem

I have a content-related question:

I have a question about course requirements.
I have a question about the content.
I have a question about my premium discount.
I want to register but don't know my validation key.
I do not know my Username (Physician ID #, Resident Login, or Nurse ID #).
One or more quizzes are "Unavailable" even though I have scored at least 70% on the previous section quiz.
I cannot print my certificate.

I am experiencing technical difficulty:

I cannot log into Blackboard with my Username (Physican ID, Resident Login or Nurse ID) and Password.
I have registered but I cannot login to my course or I don't see my course listed.
I am having difficulty with components in the course (e.g., audio player, quizzes, displaying content)

Other. I am not sure who I need to contact. I will describe my problem below and the appropriate party will respond.

Please describe the problem in detail below. The more information you provide, the better we can assist you.

Upon submission, a ticket number will be assigned to you. We may ask for your ticket number in our correspondence. It will help us deliver efficient technical support to you.